We are delighted to have been formally awarded Phase 4 of External Wall Insulation works by Ashford Borough Council (ABC).
Pre-agreed Key Performance Indicators (KPIs) where a formal requirement of the original tender and associated contract, therefore subsequent awards could only be made by ABC if we met their strict criteria on quality, delivery and overall service.
Weekly assessments where conducted by ABCs Contract Administrator throughout delivery of the first, second and third phase of works to assess our performance against the criteria outlined in their Contractor Performance Appraisal criteria.
The Contractor Performance Appraisal covered the following activities:
- Contract preparation and submission of Programme of Works (POW)
- Compliance with CDM:2015, including handover documentation
- Tenant liaison and communication
- Response to instructions
- Site cleanliness
- Standard of workmanship
- Site supervision
- Progress in-line with agreed POW
- Valuations and final account management.
Based on our consistent performance and high quality of service throughout delivery we have been successfully awarded Phase 4.
It is the perfect way to start the new year, and we are delighted our continued hard work and quality of service where both recognised and rewarded, and we are extremely happy to be able to continue working alongside and supporting ABC and their team to enable them deliver their energy efficiency aspirations.
Works are due to start in the next few weeks.